Terms & Conditions of Sale

LES Lighting Electrical Supply
Lighting Channel Inc. dba LES Lighting Electrical Supply
Doral · Cutler Bay · Miami · www.lesmiami.com
Effective November 5, 2026

1. Scope

These terms apply to every sale of electrical supplies, lighting, ventilation products, equipment and related materials by Lighting Channel Inc., doing business as LES Lighting Electrical Supply ("LES"), whether ordered online, at any LES branch, or through a quotation or sales order.

By placing an order, the customer accepts the terms disclosed before purchase, unless LES has approved a separate written agreement.

2. Pricing and Quotations

Prices are in U.S. dollars and do not include sales tax, freight, delivery or other disclosed charges unless stated.

A quotation is valid for the period shown on it. Cable, wire and other commodity products are priced for the current week only, since their cost moves with the market.

LES may correct errors in pricing, descriptions, specifications or availability before accepting an order. If a change after acceptance requires additional payment, the customer will be asked to approve it first.

3. Orders and Availability

Every order is subject to confirmation and acceptance by LES.

Stock varies by branch, and online inventory does not guarantee immediate pickup or delivery.

If a product is unavailable, LES may offer an alternative, a new availability estimate, or a cancellation and refund. Any substitution that differs materially from the original item requires customer approval.

4. Payment and Commercial Credit

Unless agreed otherwise in writing, payment is due before merchandise is released, shipped or made available for pickup.

Approved commercial credit accounts follow their own payment terms, credit limits and deadlines under the customer's credit agreement.

Past due balances on credit accounts may carry a service charge of 1.5% per month, not to exceed the maximum allowed by law, as set out in the credit agreement.

LES may review, suspend or adjust credit privileges based on payment history and account standing, subject to applicable agreements and law.

5. Special Orders

Special orders are products bought or built for a specific customer or project, such as distribution equipment, switchgear, transformers, lighting fixtures, poles, custom assemblies and other items LES does not stock.

A deposit may be required based on the product, the manufacturer and the order value. The amount and payment schedule are stated before the order is confirmed.

Once released for production or procurement, a special order may carry cancellation restrictions, manufacturer approval requirements or charges. Any nonrefundable deposit or charge is disclosed before confirmation.

6. Shipping, Delivery and Lead Times

LES works to meet the estimated delivery or shipping schedule. Manufacturer lead times, freight schedules and delivery dates are estimates unless guaranteed in writing.

Manufacturing delays, shortages, transportation conditions, weather and other events outside LES's reasonable control may affect schedules. LES will share material changes as soon as practical.

Where federal shipping rules apply, customers will receive the required delay notices, cancellation options and refunds.

Freight, handling or expedited charges are disclosed before order confirmation.

7. Store Pickup

Please wait for confirmation that the order is ready before visiting the branch. Some orders need inventory verification, transfers between branches or added preparation.

Bring the order number and any pickup authorization LES reasonably requests.

Pickup directly from a manufacturer or outside supplier must be arranged and authorized by LES in advance.

8. No Returns Policy

All sales are final. LES does not accept returns or issue refunds on purchased merchandise. Please be sure of what you need before buying.

Exchanges may be accepted for eligible products at LES's discretion. To qualify, the item must be unused, in the same condition as delivered and in its original packaging, with proof of purchase and the original order or invoice number. Items that do not meet these conditions will not be accepted.

Special orders, custom manufactured equipment, cut to length materials and specially procured items are not eligible for exchange.

If a manufacturer charges a restocking fee on an approved exchange, LES will share it, and the customer must accept it before the exchange moves forward.

This policy does not apply to defective products, incorrect items supplied by LES, or merchandise damaged before delivery. Those are handled under Sections 9 and 11 and applicable law, and no restocking fee applies. Nothing in this section limits a customer's rights under consumer protection law.

9. Warranties

Products may carry their manufacturer's warranty. Coverage, duration and procedures vary by product.

LES will help customers find the right warranty process. Claims may require photos, proof of purchase, product identification or technical details.

Nothing in these terms removes warranty rights or remedies that cannot legally be limited.

10. Specifications and Code Compliance

Customers are responsible for confirming that ordered materials meet their project requirements and electrical specifications.

Products must be selected and installed according to manufacturer instructions, applicable electrical codes and local authority requirements.

LES does not provide engineering certification or guarantee code compliance for a specific installation unless a separate written agreement says so. Consult a qualified electrical professional when needed.

11. Inspection and Discrepancies

Please inspect merchandise at pickup or delivery. Report missing items, visible damage, quantity differences or incorrect materials to LES promptly, with the order number, product details and photos when available.

For carrier shipments, also note any shortage or visible damage on the delivery receipt.

LES will review each report and coordinate a fair resolution under the order terms and applicable law.

12. Changes and Cancellations

Changes and cancellations are subject to LES review and confirmation.

Stock items not yet shipped or released may be cancelled, subject to applicable law. Orders already shipped, delivered or released to a manufacturer may carry the cancellation restrictions or charges disclosed earlier.

Customer cancellation rights under federal or state law are not affected.

13. Limitation of Liability

To the extent the law allows, LES is not responsible for indirect, incidental or consequential losses caused by improper installation, misuse, or events beyond its reasonable control.

Nothing here excludes liability that cannot legally be excluded or limits remedies protected by law.

14. Taxes

Sales tax is collected as required by law. Tax exempt customers must provide valid exemption documents before the transaction is processed.

15. Governing Law

These terms are governed by the laws of the State of Florida, subject to applicable federal law and mandatory consumer protections.

16. Updates to These Terms

LES may update these terms from time to time. Updates apply only to orders placed after they take effect, unless agreed otherwise or required by law. The terms of an accepted order will not be changed unilaterally in a way the law does not allow.